Frequently Asked Questions

How can I place an order?

You can place an order directly through our website by selecting your desired product and following the checkout process. If you need assistance, you may also contact us through our official support channels.

Do you deliver all over Nepal?

Yes. We provide delivery services across Nepal. Delivery time may vary depending on your location.

How long does delivery take?

Delivery usually takes 1–3 working days depending on your location and courier service availability.

What payment methods do you accept?

We currently accept: -Cash on Delivery (COD) -Online payment (as available on our website) (Available payment options will be shown at checkout.)

What should I do if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us immediately with photos of the product. We will resolve the issue as quickly as possible.

Are the product images real?

Yes. We use real product images. However, slight color variations may occur due to lighting or screen settings.

How can I contact customer support?

You can reach us through: -Website contact options -Social media pages -Email or phone (listed in the Contact section)

Is my personal information secure?

Yes. We respect your privacy and ensure that all personal information is kept secure and used only for order processing and service improvement.

Do you offer discounts or promotions?

Yes. We regularly offer special discounts and promotional deals. Follow us on social media or check our website for updates.